Episode #110

Continuing to Train Your Technicians in the Summer

Now Streaming!


Guest: TJ Hartnett
Company: Service Rocket

On this episode we are joined by TJ Hartnett of Service Rocket

TJ has been in the trade since ’94. (sorry to date you!) He believes that he was put on this planet to serve others. TJ and Eric discuss the importance of having a commitment to training. TJ touches upon some steps to implement training. Some of them include:

1. Manufacturer and distributer relationships–both have training resources.

2. Internal training at company level.

3. Technical skills

TJ also puts emphasis on the importance of the best way to learn something and to gain a new skill is to teach it to others.

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The Smart HVAC Marketing podcast was created by Rival Digital to help residential HVAC contractors and is now streaming on all major platforms. Follow along for ways to improve your marketing and grow your business as we continue interviewing more industry experts.

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