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Episode #97

Strategies for Re-Engaging Your Existing Customer Base

Now Streaming!


Guest: Sarah Ghirardo
Company: Service Titan

On this episode, we are joined by Sarah Ghirardo from Service Titan.

We chat about how to utilize the slower months and to always keep improving and adapting; starting with your existing, loyal customers.

Sarah touches on the importance of having consistency in your messaging, incorporating memberships, and cleaning up your marketing plan if it is not working for your business.

The Smart HVAC Marketing podcast was created by Rival Digital to help residential HVAC contractors and is now streaming on all major platforms. Follow along for ways to improve your marketing and grow your business as we continue interviewing more industry experts.

We do not own the rights to the songs in this episode. Should we need to remove it from the audio, contact us directly at

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