Our Services

Reputation Management

Influence what and how people think of your company when viewed online

Reputation Management Services For HVAC Companies

We all know about the power behind word-of-mouth. Having positive word-of-mouth allows you to control the conversation when you are not around. Keeping your customers happy online is crucial to maintaining a good reputation. Also, it can help turn that negative Nancy into positive Pete. Rival Digital can oversee your online reputation on Google, Facebook, Yelp, and more.

  • 85% of consumers trust online reviews as much as personal recommendations
  • Nearly 3 out of 4 consumers trust a company more if it has positive reviews
  • Consumers read an average of 7 reviews before trusting a business

Are you properly managing your reviews – good or bad? If you need help keeping up with your company’s reputation management and responding to reviews, contact us today and we can help.

The Benefits of Reputation Management

The obvious benefits of having a good reputation online include higher trust from consumers, less risk to your business, and ultimately more profit. If you have a bad reputation online, the good news is that it can be restored over time, similar to how a good reputation can be hurt. It’s important to creating and maintaining a good reputation.

We live in a digital-first world. Which means that consumers go straight to the internet to find home services providers. With that in mind, it’s imperative to treat Google and online directories like your business card. A recent study found that more than 46% of homeowners changed their initial perception of a company after doing research on Google.

Here is some more of our thoughts about reputation management.

Do You Need Help Restoring or Maintaining Your Company’s Reputation?

If you have a hurt online reputation that needs repair, or if you have a stellar reputation that you would like help maintaining, contact us today. We would be glad to help you come up with a solution for driving more 5-star reviews, and making your business look good online.

Frequently Asked Questions (FAQs)

Will reputation management get me more reviews?

Review solicitation is one of the most pressing needs for HVAC companies. You work hard for those reviews and need the positive word-of-mouth to help grow your business. When you work with us for reputation management, we can optimize your existing review solicitation process or create one from scratch.

How do you respond to negative reviews?

Before we ever begin speaking to customers on your behalf, we will spend time with your team to fully understand your systems and processes so we can respond in a correct manner. If there is a one-off situation where the review is really really bad, we will work with you to craft an appropriate response that addresses the situation head on in a respectful but accurate manner.

Can I control which reviews are displayed on my website?

Absolutely. We have created a turn-key solution for displaying website reviews that allows you to choose which reviews are and aren’t displayed on your website.

Reputation Management for HVAC Contractors


Are you ready to begin working with our team of Reputation Management experts? If so, fill out this short form or give us a call at (800) 674-9823. We are eagerly standing by ready to help you grow your business.

Reasons why Rival Digital is the right choice to be your digital marketing partner:

  • No Extra Fees

  • No Setup Costs

  • Exclusivity Included

  • HVAC Marketing Experts

  • Own Your Marketing

  • Transparent Reports

  • Constant Communication


Contact Us Today

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Office Location

660 Independence Pkwy Ste #310
Chesapeake, VA 23320

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