Episode #13

Educating Customers On Indoor Air Quality


Now Streaming

With the ever changing climate in California, paired with the wildfires and COVID-19 – Grimes Heating & Cooling had to pivot in 2020 to begin educating customers more on the importance of indoor air quality (IAQ) and how the climate outside can affect your indoor climate.

In this episode, we are joined by Bryan from Grimes who managed the residential side of the business. During our discussion, we talk about how they’ve stayed busy during 2020, how they have increased duct cleaning and indoor air quality services by educating their customers.


The Smart HVAC Marketing podcast was created by Rival Digital to help residential HVAC contractors and is now streaming on all major platforms. Follow along for ways to improve your marketing and grow your business as we begin to interview industry experts.

Guest Information
Name: Scott Grimes
Company: Grimes Heating & Air

“Show the customer what they’re breathing. It isn’t a scare tactic.”

-Scott Grimes

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4752 Euclid Rd
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(800) 674-9823


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